1 reviews | Active since Jul 2016

08 Jul 2020, 12:42

Appalling Service by Netstar

I cancelled my account with Netstar in March but they are still trying to debit my account even though I paid a settlement fee. I had to keep calling in for 3 months to get my confirmation of cancellation letter. I only recieved it in June after calling in numerous times.

I had to keep calling in to get my confirmation of cancellation. I was assisted initially assisted by a guy by the name of Steven Thomas, who I found no joy in working with.

I will never take up a product with Netstar, their service is appalling.

0
Replies (1)
Netstar
Netstar's reply09 Jul 2020, 14:39
Official

Good day Katlego, 

Thank you for bringing this matter to our attention, we will look into your problem and contact you at once.

Regards,
Netstar


Best regards,