Appalling Service by Netstar
I cancelled my account with Netstar in March but they are still trying to debit my account even though I paid a settlement fee. I had to keep calling in for 3 months to get my confirmation of cancellation letter. I only recieved it in June after calling in numerous times.
I had to keep calling in to get my confirmation of cancellation. I was assisted initially assisted by a guy by the name of Steven Thomas, who I found no joy in working with.
I will never take up a product with Netstar, their service is appalling.
Helpful (0)
Replies (1)0
Replies (1)Netstar's replyOfficial
09 Jul 2020, 14:39Good day Katlego,
Thank you for bringing this matter to our attention, we will look into your problem and contact you at once.
Regards,
Netstar
Best regards,
Netstar's reply09 Jul 2020, 14:39
Official
Good day Katlego,
Thank you for bringing this matter to our attention, we will look into your problem and contact you at once.
Regards,
Netstar
Best regards,
