MM
Michelle M

1 reviews | Active since Mar 2015

16 Sept 2024, 13:45

Angry client. Will not take up another policy ever!

Netstar has failed to explain why I need to pay this month's premium after I cancelled my contract last month, due to my vehicle being written off. What am I paying for? What will you be continuing to track? A s****? Please make it make sense.

0
Replies (2)
Netstar
Netstar's reply16 Sept 2024, 13:48
Official
Good day Michelle,

Thank you for bringing this matter to our attention.

Please note that we will escalate this to the relevant department for further assistance.

Kind Regards,
Netstar


MM
Michelle M's update16 Sept 2024, 18:24
Reviewer Update
I am not happy with that SMS you sent threatening to have me listed when you fail to provide me with an explanation.