************ and Dissatisfaction from Netstar.
The device was installed in the vehicle when I purchased it from Vw in 2023 February. Since then I have been experiencing endless problems with this devices and the service. I have done my level best to escalate this matter to the company.
They have changed the devices , 3 times since and I have still been experiencing disappointment I have waited for months for feedback or a resolution.
However it’s become really frustrating as I was held at gunpoint the last time and pressed the panic for assistance and there was no response.
The conclusion was the device was old. Now I have decided to cancel and walk away because I’m paying for a service that I don’t receive, furthermore the staff of this entity are extremely unprofessional and don’t follow any ethics or regulations.
I was harassed for payment via email on the 23rd and even called further. Now that I requested a cancellation they refused to do so , even to remove the devices. After doing so they have now handed me over to a debt collecting company which keeps badgering me.
I wasn’t advised about this fee over any call and besides why should I be compelled to this when they have failed to keep up to their promises for many months.
Prince and Varsha from Netstar will promise you the world but does nothing.
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
Best regards,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Please note that this matter has been escalated for assistance. Should you need further assistance please reach out and we will be happy to assist.
Kind regards,
Netstar
Best regards,
We are pleased to advise that our legal department has confirmed that your account has been closed. Should you need further assistance please reach out and we will be happy to assist. We apologize for an inconvenience caused.
Kind regards,
Netstar
Best regards,
We are pleased to advise that our legal department has confirmed that your account has been closed. Should you need further assistance please reach out and we will be happy to assist. We apologize for an inconvenience caused.
Kind regards,
Netstar
Best regards,
date ? Furthermore remove the devices from my vehicle
date ? Furthermore remove the devices from my vehicle
We are sorry to hear about your experience. Please note the matter has been escalated to our legal team for further assistance.
We do sincerely apologize for the inconvenience caused.
Kind regards
Netstar
Best regards,
We are sorry to hear about your experience. Please note the matter has been escalated to our legal team for further assistance.
We do sincerely apologize for the inconvenience caused.
Kind regards
Netstar
Best regards,
We are sorry that your expectations were not met as advises.
We have noted your query, and it has been escalated to the legal team.
Kind Regards,
Netstar
Best regards,
We are sorry that your expectations were not met as advises.
We have noted your query, and it has been escalated to the legal team.
Kind Regards,
Netstar
Best regards,
