1 reviews | Active since Sept 2016

14 Oct 2016, 11:03

Altech trying to ***** from me again

<p>Let me start by saying that I email Netstar on the 1st working day of October and I am still being held to the 30 Days Notice Period.</p> <p> </p> <p>Secondly I have sent them proof that my unit was transferred from one car to another I have all the correspondence and sent this to them but they still want to charge me penalties for leaving the contract Early.</p> <p> </p> <p>I have sent several emails to them and nobody has rep**** to me.</p> <p> </p> <p>I also don't know what to do to get the unit removed from my car.</p> <p> </p> <p>I am not sure why everytime I try to place nice with anything Altech related I am always subjected to their terrible service.</p> <p> </p> <p> </p>

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Replies (4)
Netstar
Netstar's reply14 Oct 2016, 11:35
Official

Good day

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply14 Oct 2016, 11:35
Official

Good day Shelley-Anne

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply17 Oct 2016, 09:30
Official

Good day Shelley-Anne

As per our telephonic conversation, I did provide you with feedback from the retentions department.

Kind regards

Denise

Netstar
Netstar's reply04 Nov 2016, 10:44
Official

Good day Shelley-Anne

As per our telephonic conversation, I have provided you with feedback from our finance department.

This query has been resolved.

Kind regards

Denise