MS
Monique S

1 reviews | Active since Nov 2016

17 Nov 2016, 14:00

Altech Netstar Tracker - Forcing payments for No Service Rendered

<p>When we sold our car and contacted Altech Netstar Tracker to remove their device and end our contract, they refused saying that we still had two years to pay them. We then asked them to put the tracker into the motorcycle we purchased (because who wants to pay for something they dont use!) and they said that could not be done AND we must still pay for their services. We have paid diligently however want the money back we have been paying to Tracker for a service we dont even use. We want a refund and are prepared to take this further. </p> <p> </p> <p>Its unbeliveable how companies such as Altech Netstar Tracker take advantage of consumers! Ive read a number of reviews of people that have had the same problem, unacceptable.</p>

0
Replies (4)
Netstar
Netstar's reply17 Nov 2016, 16:14
Official

Good day Thelma

Kindly note that I am unable to make contact with you, I have sent you an e-mail in relation to your query. Awaiting your response.

Kind Regards

Denise

Netstar
Netstar's reply22 Nov 2016, 11:04
Official

Good day Thelma

As per our telephonic conversation, you have informed me to call you back at 13h30.

Kind regards

Denise

Netstar
Netstar's reply22 Nov 2016, 13:37
Official

Good day Thelma

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply22 Nov 2016, 14:14
Official

Good day Thelma

As per our telephonic conversation, you have informed me the agent did make contact with you.

This query has been resolved.

Kind regards

Denise