MS
MycroSoft S

1 reviews | Active since Mar 2018

26 Jun 2018, 16:26

ALTECH NETSTAR ROBBING ME

Altech is playing games with me. Since i joined you guys just do as you please in my account. The initial amount agreement of my tracking contract is R191.39 You guys have never debited that amount, each month has its own amount. Its either R245, R345, R395. Never has it been the amount i signed for. On top of that, there was a fee that youve said i subscribed for and then when i requested the tellephone call that states that i agreed to that, you tell me i cannot be helped now. Then go ahead and cancell that amount without even letting me know. When i came to your office i was told altech owes me money then i said it shkuld be placed on as my installments. Then after two months of not debiting you come back and debit that overall amount that you said you owe me. Then when i come to the office to iquire, i then learn that you owe me again around 400 and something rands which i also stated for you to put in my monthly installments but you decided to put it in my bank account with no communication aswell and since then you never debited a thing and when i inquire about that i am told we will fix it as if i am some idiot. Now i have CREDITWORX contacting me telling me i owe you guys 3 months of installment that id 600 and something rand. 191.39 × 3 is 574.17...how on earth does it go over 600. And whos fault is it? YOUR CONSULTANT NAMED FANI has been the guy that has been acting like he wants to get to the bottom of this but no action. COME REMOVE YOUR DEVICES FROM MY CAR AND PAY ME BACK MY MONEY. You putting me in unnecesory debt due to your lack of customer service and telling me things like what the finance said at the office in midrand central park "i can see Mr Luvhengo today because i am not dealing with his funding." telling that to the receptionist. Bring all that you owe me and all my premiums. Clearly you are not dealing with me but you just want to suck my money

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Replies (3)
Netstar
Netstar's reply27 Jun 2018, 16:53
Official

Good Day

Thank you for your correspondence with Altech Netstar,

Kindly note I have been trying to contact you regarding your Hellopeter complaint. please respond to the email I sent to you.

please accept our apologies for the inconvenience.

Kind regards,
Petronel

Best regards,

MS
MycroSoft S's update27 Jun 2018, 16:57
Reviewer Update
Here is my cellphone number: ********** 444
MS
MycroSoft S's update06 Jul 2018, 06:03
Reviewer Update
Hi Petronel. There has not been any phone call you gave me. No one from Altech called me ever sonce STAN hung up on me. What was the email you say you sent all about? Can you please attend to this metter as your creditworx guys keep calling me. There is nothing i can tell them as you have fed them wrong information. Stan agrees with me on that part, actually i has his recording of the call we had should you wish to hear him. So please get the issue sorted and stop lying futher more by telling me you trying to call me. Stop trying and call me. I hope you wont hang up as well if you do call. Here is my number again: ********** 444.