NL
Nicole L
1 reviews | Active since Nov 2014
04 Feb 2015, 13:07
Altech Netstar pretends to keep you safe!
On 2 February I e-mailed Altech Netstar's customer service department to ask them to phone me after I have been holding the line for 20 minutes for a consultant to pick the phone up as I have noticed my monthly payment did not go off via debit order. On 3 February my monthly payment went off - so I did not find it strange. Now I get a mail (2 days after my mail) at 13:00 with: \Good day Nicole Liebenberg
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Netstar's replyOfficial
04 Feb 2015, 16:18Hello NicoleL2510,
Thank you for your correspondence received.
I will look into the matter and will get back to you as soon as possible.
Kind regards,
Chantell
Thank you for your correspondence received.
I will look into the matter and will get back to you as soon as possible.
Kind regards,
Chantell
Netstar's reply04 Feb 2015, 16:18
Official
Hello NicoleL2510,
Thank you for your correspondence received.
I will look into the matter and will get back to you as soon as possible.
Kind regards,
Chantell
Thank you for your correspondence received.
I will look into the matter and will get back to you as soon as possible.
Kind regards,
Chantell