Altech Netstar is all about "The Money'& NO SERVICE

<p>I've being with Altech Netstar for the past 7 years. May 2016, I editored my contract & removed my old vehicle & replaced with new vehicle (BIG MISTAKE) this is when my nightmare began. I tested the unit, it worked for a couple of weeks & then nothing (NO COMMUNICATION). I called customer care numerous times, got transferred back & forth .... then found out Netstar tracking the my old vehicle & not the new. Details were then rectified..... still no service. Called to complain AGAIN.... they told me payment was not being made, REASON, they cancelled DEBIT ORDER without informing ME. Debit details were added on & my account was debited thereafter. Received service for another couple of weeks, thereafter NO SERVICE. I enquired again, Then I was told that the device could be faulty.....I was told a technian will contact me to make arrangement to come out & test the 'unit' .... NOTHING HAPPENED..... I receive random calls from Altech checking to see if I'm safe..... they say they received a panic alarm.... not sure what they are talking about because the device is not frequently used. When I receive the call, I explain my dissappointment with Altech Netstar & the BAD SERVICE or should I say NO SERVICE I receive. I get transferred to an agent to log a service on my 'unit' / 'device' that needs to be looked at, but NOTHING happens after that call. It will be a year in May 2017 that I pay for a SERVICE that Doesnot assist my needs. I have 2 more years left of my 3 year contract with Altech Netstar. I can't wait for it to be over & I DONT INTEND ON RENEWING MY CONTRACT. </p> <p> </p> <p>MY ADVICE TO ALL THE PEOPLE THAT ARE LOOKING FOR A TRACKING SERVICE PROVIDER ARE TO LOOK ELSE WHERE FOR BETTER SERVICE & VALUE FOR MONEY.</p> <p> </p> <p>ALTECH NETSTAR ARE NEVER TO BE TRUSTED WITH YOUR VEHICLE. ITS ALL ABOUT THE MONEY AND NOT THE SAFETY OF THEIR CLIENTS.</p>