AT
Anathi T

1 reviews | Active since Nov 2013

08 Nov 2023, 11:33

Altech Netstar GEMORS

Was involved in an accident was asked by my accident to get a GPS report and Altech Netstar advised that my tracking unit was not working last time it worked was 2021 (While I was being debited every month). Fast forward I request to cancel my contract and get the proof that the contract has been cancelled and there wont be any debits anymore. GUESS WHAT I AM STILL GETTING DEBITED TO THIS DAY FOR A DEVICE I DON’T HAVE.

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Replies (2)
Netstar
Netstar's reply08 Nov 2023, 15:11
Official
Hi Anathi, 

Thank you for taking the time to contact us. 

We apologize for the service you have received, and would like the opportunity to assist you. 

One of our trained consultants will make contact with you.

Regards,
Netstar

Best regards,

Netstar
Netstar's reply09 Nov 2023, 15:40
Official
 Hi Anathi, 

Thank you for taking my call and allowing us an opportunity to assist with your request. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards, 
Netstar

Best regards,