ALTECH NETSTAR DOES NOT KEEP TO THEIR PROMISE

Altech Netstar promised to have a tracker installed in my vehicle on 18/03/2016. It is the close of business day and Nestar has not delivered, or pitched at the dealership at which the tracker was meant to be installed on my vehicle. Netstar has not informed me of their failure to deliver service either. My insurance company insists that my vehicle has a tracking device installed in order for theft and hijacking claims to be valid. This poses a huge inconvenience to me as I need my vehicle moved from the dealership floor by the morning of 19/03/2016. Netstar call centres do not assist customers outside of business hours- I have tried calling. An automated consultant simply cuts you off the call. It seems that they have blocked out urgent concerns of their customers during important situations. Poor service. Already a bad start to the contract I have signed up with them. Suggest alternatives to others that are interested in a vehicle tracking company.