CS
Chantel S
1 reviews | Active since Jul 2018
02 Mar 2019, 09:49
Altech Netstar! Deducted money two years after cancellation!
Bad experience. This company takes money a year after it has been cancelled, out of the blue. The worst part is if you block the debit order and dispute it with the specific amount the make the amount higher so that a new debit order can deduct, and when you don't budget for this deduction your bank charges you penalty fees if you don't have the funds available which means we just lose money. They never deducted money as it has been cancelled 2017 and now all of the sudden in 2019 they deduct the money! The car we used to drive has been sold a year and a half ago. This company is very unprofessional and sly! I would not recommend them at all.
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Replies (1)Netstar's replyOfficial
04 Mar 2019, 15:00Good Day Chantel
Thank you for your correspondence with Netstar,
As per our telephonic conversation, kindly note i have contacted Mr Louwies. We are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Thank you for your correspondence with Netstar,
As per our telephonic conversation, kindly note i have contacted Mr Louwies. We are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Netstar's reply04 Mar 2019, 15:00
Official
Good Day Chantel
Thank you for your correspondence with Netstar,
As per our telephonic conversation, kindly note i have contacted Mr Louwies. We are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
Thank you for your correspondence with Netstar,
As per our telephonic conversation, kindly note i have contacted Mr Louwies. We are busy with investigation and will provide feedback upon completion.
Kind Regards,
Petronell
