1 reviews | Active since Jul 2018
Altech Netstar ********* clients to upgrade
Actually Altech Netstar should get a minus rating. I was *********ed to upgrade today. Got a call from a call center agent named Princess at the following call centre no ********** . She told me that my unit was terminated and that I don't have a unite anymore as of today and do I want to upgrade. And that they will still install another unit today. This all happened at 14:00 on a friday afternoon. I panicked because my insurance have it on record that I have tracker in my car. I then agree to the upgrade because If my car gets ****** without the tracker then they probably won't pay out. Needless to say they phoned to make an appointment on Monday to fit it but now I don't have coverage although I have paid my account on time every month for the past couple of years. Very disgusted in this type of sales, just to get a commission. It is now 17:25 and have not heard from them!! If they listen to the recording of this transaction they will see it is non other than *********ing clients to upgrade.
Good Day Maryka
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, your matter has been escalated for investigation.
Kind regards
Adelaide
Good Day Maryka
Thank you for your correspondence with Altech Netstar,
As per our telephonic conversation, your matter has been escalated for investigation.
Kind regards
Adelaide
