1 reviews | Active since Nov 2016

05 Dec 2016, 16:41

Altech netstar bad service

<p>I have a altech netstar unit fitted in my car with a panic button ,I pressed the panic and drove my cay for 2days +/- 100km no phone call from the control room.they only picked up the signal on the 2nd day at night .this was not the 1st time some thing like this happened . I pressed a panic drove 50 km to church no phone call.switched off my phone went to church.3 hours later after church switched my phone on, got a voice mail saying they tried to call me regarding the panic, I mean what if I was hijacked n my phone was switched off? no action was taken from their side which clearly shows the lack of interest in clientsome. all they know is to debit my account </p>

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Replies (13)
Netstar
Netstar's reply06 Dec 2016, 08:58
Official

Good day Mr Nkanyani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 08:58
Official

Good day Mr Nkanyani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 08:59
Official

Good day Mr Nkanyani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 09:07
Official

Good day Mr Nkanyani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 09:36
Official

Good day Mr Nkanyani

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 15:01
Official

Good day Mr Nkanyani

As per our telephonic conversation, you have informed me the relevant department did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 15:01
Official

Good day Mr Nkanyani

As per our telephonic conversation, you have informed me the relevant department did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 15:03
Official

Good day Mr Nkanyani

As per our telephonic conversation, you have informed me the relevant department did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 15:20
Official

Good day Mr Nkanyani

As per our telephonic conversation, you have informed me the relevant department did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 15:21
Official

Good day Mr Nkanyani

As per our telephonic conversation, you have informed me the relevant department did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 16:08
Official

Good day Mr Nkanyani

As per our telephonic conversation, you have informed me the relevant department did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 16:08
Official

Good day Mr Nkanyani

As per our telephonic conversation, you have informed me the relevant department did make contact with you.

Kind regards

Denise

Netstar
Netstar's reply08 Dec 2016, 10:28
Official

Good day Mr Nkanyani

As per our telephonic conversation, you have informed me the query has been resolved.

Kind regards

Denise