JH
Joshua H

1 reviews | Active since Mar 2011

07 Sept 2015, 13:46

Altech Netstar - A company in disarray.

We cancelled a vehicle in October 2014. We're still being billed for it in September 2015.<br> <br> We asked that the debit order be cancelled as we have made the particular bank account dormant. In spite of an email saying it had been affected we are still being debited on that account.<br> <br> You can phone any number you like at the company but the chance of being put through to someone useful or an actual number that is correct and not an answering machine is extremely close to zero (zero at the moment).<br> <br> If someone promises to follow-up and get back to you, don't hold your breath. The final straw was getting a number for a different company and when I called the number I could enter my employee code?<br> <br> I can't help but think one should avoid signing up with this tracking company. The price may be OK in theory but you'll be overbilled and you can never speak to anyone about it nor get any feedback.

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Replies (1)
Netstar
Netstar's reply07 Sept 2015, 14:10
Official
Hello joshhatt,

Tried to make contact with you via your cell phone, I was not successful. I did leave a voice message for you to contact me back. I have also sent you an email.

Awaiting your response.

Kind regards
Denise

Best regards,