1 reviews | Active since Jul 2016

11 Mar 2019, 15:31

Altech Netstar

I have requested you them to move debit date from 15 to 31 of every month. In the month end of February 2019 you debited my bank account R600. I then reversed it from the bank because that is not our agreement. For the previous months if I did not pay you said I was not covered, I even tested the panic button it was not working and you'd debit R199.00. Today I got an sms stating that my account has been handed over to CWX for collection with Ref ALT111625.

You might as well deactivate your device.

0
Replies (1)
Netstar
Netstar's reply11 Mar 2019, 16:05
Official
Good Day Alex,
Thank you for you correspondence with Netstar,
please note we are trying to contact you regarding your complaint. kindly respond to the email I sent.
Best Regards,

Petronell

Best regards,