sM
sam M

1 reviews | Active since Sept 2010

03 Jul 2018, 11:42

Altech Nestar wont terminate my tracking contract despite selling the car

I had a tracker with Netstar. I canceled the insurance as well as sold the car in March 2018. To my surprise despite countless calls to Netstar to terminate the contract as I sold the car already they are still billing me every month. This one can only assume that they do not care about the client as long as they make a monthly income.

The most worrying part of it is that I still have access to the car's location as well as any data on Netsar app as I had 2 vehicles on Netsar. Imagine now I can even access the poor guys whereabouts etc. This is very dangerous you can imagine how many people got access to our private lives.

Netsar please get your act together. Terminate my contract asap.

I also urge people to be wary of this practise as we are vulnerable

0
Replies (1)
Netstar
Netstar's reply03 Jul 2018, 14:14
Official

Good day Mukori,

Thank you for your correspondence with Altech Netstar,

As per our telephonic conversation, kindly note the query has been forwarded to our Retentions department for further assistance.

Kind regards,

Adelaide