1 reviews | Active since Oct 2014
Altech is simply pathetic and irritating.
A couple of months ago I sold my Opel Astra GTC. This car had a tracker placed in it from Altech Netstar.<br> I immediately called them to cancel. As it turns out, I have now called them over 3 times to cancel. This morning- around 6 months after my car was sold, I received an invoice from Netstar billing me for months I have not even had my car.<br> <br> The interesting part is this is a car tracking company, who cannot even keep track of a car that was sold nevermind actually finding your car in case it is ******. This is absolutely pathetic and extremely irritating. <br> <br> I have cancelled this service more than once now. The Alltech team simply cannot understand what the word CANCEL means. Their call center has a specific department for this. Even they have failed to cancel so far. I will not be paying these random invoices, and I certainly hope they now catch the damn message and stop emailing me, calling me and of course- invoicing me.<br> <br> I see quite a number of people will the same complaint. Please either fix this, or close down the company if you cannot manage clients. Either way- I do not want to hear from Altech again and I will NOT be paying any of these stupid invoices.
You were contacted today and advised that the matter is being resolved. Feedback will be sent to you tomorrow by email.
Kind regards
Nadia Solomon
You were contacted today and advised that the matter is being resolved. Feedback will be sent to you tomorrow by email.
Kind regards
Nadia Solomon
