JK
John K

1 reviews | Active since Jan 2013

04 Mar 2015, 07:55

Alarm will not stop going off!!!!

I am not longer a member of Altech Netstar, as my contract expired and I decided to cancel. Despite me cancelling this service, the alarm goes off EVERY DAY. I have to drive around with the alarm going off and have no way of turning it off. <br> <br> I spoke to head office and they told me that they will remove it, but I have to pay?? So now I have to pay to remove a faulty device, that is inconveniencing my life, after paying Netstar for 4 years!? Unacceptable. It seems like they are just doing it out of spite, to be honest.<br> <br> I want the unit deactivated or removed!<br>

0
Replies (1)
Netstar
Netstar's reply04 Mar 2015, 08:19
Official
Hello FezK,


Thank you for your correspondence received.

I will look into the matter and will get back to you soon as possible.

Kind Regards,

Treven