FR
Frans R

1 reviews | Active since Jul 2011

15 Nov 2025, 10:18

After sending proof of payment ANOTHER ATTEMPTED DEDUCTION

After sending me proof of payment that i have nothing outstanding Netstar has the Audacity to try and deduct R 700 from my account again

0
Replies (3)
Netstar
Netstar's reply15 Nov 2025, 13:17
Official
Good day Frans, 

Please be advised that your query has been escalated to our internal team

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar
Netstar
Netstar's reply17 Nov 2025, 10:03
Official
Good day Frans, 

We are pleased to inform you that the relevant department has sent an email regarding your query.

If you require further assistance regarding this matter, please reply to the email. 

Regards,
Netstar
FR
Frans R's update17 Nov 2025, 10:07
Reviewer Update
Thank you even though i received another statement with a 0 balance every 10 or 15 days an attemt to deduct is made i am now contacting my bank stopping all Netstar debit orders in future i will pay EFT