Acoount overbilled

Good day<br> <br> As a client of Netstar for the past 3 years, I was shocked to learn that it is impossible to get through to a call center agent or anyone that could be of assistance to me. One can only imagine if one's vehicle is ******, what would be the situation. I have been overbilled for the past 2 months, owing to me taking on a VAS (Road Guard). I did however cancel the VAS product after the first month as I did not receive ant brochure or information about it in the post or email as promised by the telesales agent.<br> <br> My problem is after numerous calls to get the VAS removed, I still get billed for it. I want my money refunded for the last months i.e. R95 x 2 <br>