Account Over Billed

Hi,<br> <br> When my debit orders went off on 2 August 2015, I discovered that Netstar took almost double the amount that I normally pay per month for their tracking system. Instead of their normal monthly premium of R 89, I paid R 184.<br> <br> I could not understand why this is happening and decided to email their customer services on Monday, 3 August 2015 out of concern. I did not receive any notification of price increases or anything.<br> <br> A day later and I still did not receive any response from them, and I strongly feel that they need to pay me back the over charged amount which is the R 184 - R 89, so the amount they owe me is R 95.<br> <br> If they do not refund me within 7 - 14 days, I am forced to cancel my Monthly subscription and rather move to another vehicle tracking company with better customer service and who gives feedback to their clients.<br> <br>