Absolutely poor service

I signed up for a tracking unit installation on 14th October, i was told an installer will come to me on Monday 17th Oct. No1 call since then until the 31 Oct i received a call from a fitment Centre telling me that I am booked for a fitment in Lephalale so i need to drive my car to their fitment center. I told them to make other arrangements as I am in Bushbuckridge n Lephalale is 500km away from me. They called again 2nd Nov to tell me to bring my car to Lephalale. Their service is so poor, I have doubt if they are genuine tracking company. 😡