Absolutely Non Service and Pathetic, Disgusting Communication

I requested a Netstar tracking system to be fitted, via my Insurer. I requested this on 17 November 2020. I was called on 18 November and gave all my details to the consultant, also requesting them to contact the Dealership of the vehicle to arrange installation.. Gave them all the details. I later got my Contract No. ***4 and noticed that about half of my personal information was either missing or incorrect. I repeatedly called to ensure that they have made arrangements with the dealership for fitment and also emailing them and requesting to correct all my missing of incorrect personal information. On Friday 20 November I again made repeated calls requesting to make arrangements for fitment. I was told that fitment was scheduled for today (Monday) 23 November. I even got an email and sms confirming this on Sunday 22 November. After losing my cool this morning as they still had not made arrangements with the Dealer I was promised immediate action and a call back. I still have not received a call back, but was informed by the Dealer that he got a call to reschedule fitment for Wednesday. Well you have now just lost a customer as a Company that gives such non Service and absolutely useless communication can not be trusted to track my new vehicle either.