Absolutely appalling service

We are nearing another week since someone last tried getting in touch with me regarding the ********** service I have received from this company. I have been trying for 2 months to get a device installed in my vehicle. It is clear to me through my own experience with Netstar and that of other that this company does not care about their clients at all. As long as the debit orders just go off they can't care less. It also comes as no surprise that you get notified almost instantly that your debit order has not gone through and that an urgent payment is required. During my recent(being two month's) lack of service from Netstar and the Post Office it is difficult the establish which company is more useless.