BS
BJ S

1 reviews | Active since Sept 2014

05 Jun 2017, 13:56

Absolute shocking lack of service

<p>This is a review no voice my concerns for the **** , no service I received from Alltech nestar.<br /><br />I phoned on the 15th May 2017 requesting a new tracking unit to be installed in my vehicle. I spoke to Nolwazi Ntjitie. She forwarded me the application forms which was completed the same day and sent back to her. </p> <p> </p> <p>I have sinced phoned the call centre 5 times, everytime i get cut off after holding on for 15 minutes.</p> <p> </p> <p>This is actualy the worst service i have ever received,.</p> <p> </p> <p>If this is not sorted by 6 June 2017 then i will moveour company fleet away from alltech as well, our fleet consists of 20 vehicles.</p> <p> </p> <p>Nolwazi please wake up and start doing your job, you are completely useless.</p> <p> </p>

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Replies (2)
Netstar
Netstar's reply05 Jun 2017, 15:37
Official

Good day Mr Scheerpers

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise

Netstar
Netstar's reply06 Jun 2017, 13:21
Official

Good day Mr Scheerpers

Thank you for taking my call. You have informed me the query has been resolved.

Kind regards

Denise