A USELESS TRACKING COMPANY

It has been months now that I am getting an sms stating that Netstar has received an alarm and I should reply 1 if I need assistance or 2 if all is fine. I contacted them and asked why is this happening as the car is with me. The person says the battery is low and this is less than a year of signing up with them. This continued and they advised that they will get someone to call me to book in my car. The smses continue but now nobody even calls to check if assistance is required or not, I was told 2 weeks ago that a peson by the name of Nujma will call me to send someone out, to date not a call received, yet I continue receiving these smses. I have lost count of how many people I have spoken to and all promises to resolve but nothing to date. They are a ******* and I should have just stayed with Tracker but when they wanted the business they called all the time and made all the promises with NOTHING delivered. My family's safet is most important but if something had to go wrong NETSTAR would NOT CARE so long as they are getting their monthly premium. I want to now cancel and move back to Tracker but they didnt want to assist me there either as they still want to '*****' my money for delivering nothing. I want them to go into my account and see how many times I called and how many incompetant people they have. As for Nujma who didnt want to take the call, she is useless and clearly doesnt care about what happens to the clients of Netstar or else she would have made some attempt 3 weeks later, nevermind 3 months ago with all the empty promises from the remaining staff