A sad case of a good brand gone ****

I sent 3 emails to Netstar for them to sort out the transfer of units and called they retention department and the phones weren't working. I even posted on their Twitter page still nothing. It tells you of a company so adrift that it now cares not about customers. It's a perfect case study of how a company that was managed so well before just goes belly up. A sad turn of events for Netstar. The funny part is it has a Customer Service Manager who had no clue what's happening and has no tools whether in experience or in his role to fix the mess that is Netstar. A shame!