PM
Pricill M

1 reviews | Active since Nov 2023

14 Nov 2023, 13:10

A Joke of a tracking company

If it was possible to give them a zero star i would. Tracking unit has never worked, they keep sending technicians to replace it and it still doesn't work. the only thing that they seem to understand is debiting money on the correct date, however their service has really been bad. I am practically going around with a non-functioning tracking device and a panic device that is not working. thus far they have sent 4 technicians and it seems installation is beyond their capabilities because the device never work. I would definitely not recommend Netstar, based on my experience.

0
Replies (2)
Netstar
Netstar's reply14 Nov 2023, 16:45
Official
Hi Pricill, 

Thank you for taking the time to contact us. 

We apologize for the service you have received, and would like the opportunity to assist you. 

Please note one of our consultants will make contact with you.

Regards,
Netstar

Netstar
Netstar's reply16 Nov 2023, 11:00
Official
Hi Pricill, 

Thank you for taking my call and allowing us an opportunity to assist with your complaint. 

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar