95% Recovery rate - I don't think so!!

It has been my misfortune to have 2 vehicles ****** in 2 consecutive months. Both vehicles were fitted with top of the range Netstar Early Warning Devices. In both cases the tracking devices did not send out an Early Warning Theft Alert, nor did it indicate a Signal Jamming Detection Alert, nor did it send out a Battery Disconnect Alert. (As Netstar claimed that it should have done!!).

In both instances Netstar was totally oblivious to the fact that the vehicles had been ******. I had to contact Netstart myself, hours after discovering the theft had occurred, and only then did they start tracking the vehicles - to late and with no success. Both vehicles gone without a trace.

My first email to Netstar asking for an explanation was answered immediately with great empathy for my loss. The promised follow up never happened and my queries since then has gone unanswered.

Netstar claims a 95% recovery rate?