*****

Now this is getting far. I have compliant last month that Netstar is trying to deduct money from my account and I don't have a contract with them, they contacted me and explained what happened, then they said they will cancel and send a proof of cancelation. I received a proof of cancelation but they are still trying to deduct, and my bank is charging me fees whenever a debit order is unsuccessful, now I want them to refund me those charge that the bank has charged me for unsuccessful debit order because I have cancelled with me and they are still trying to deduct. I don't know if I should escalate this to ombudsman and other social media platforms.