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dipesh H

1 reviews | Active since Dec 2012

22 Apr 2015, 11:20

34-Society,37-Road Cure Services added to contract

I received a call from Altech Netstar sometime in March 2015 regarding two new services namely: 34-Society and 37-Road Cure. I listened to the description of the two services above, and eventually told them I liked the products but was not interested in paying the fees quoted to me. I was assured that I could join and it would not cost me a cent. I repeated that I was not interested if this was going to cost me money. They assured me again that it would not cost me a cent. In April 2015, when the debit order went off my account, Altech Netstar charged me for the above services. I have since called the call centre and requested that they cancel the above services. At the same time I told them to cancel my month to month contract. I am no longer interested in dealing with this company. I will go to the opposition

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Replies (1)
Netstar
Netstar's reply22 Apr 2015, 11:37
Official
Hello dippesh2,

As per our telephonic conversation, I will investigate the matter and I will be in contact with you.

Kind regards

Denise