IZ
Iwan Z

1 reviews | Active since Jul 2016

05 Jul 2016, 08:50

3 Months of debit orders after cancellation

<p>This is shocking services. After cancelling my services with Netstar in Feb 2016 I am still getting debit order going down from them. This is after I have phoned numerous times and they have confirmed my cancellation. You cannot get hold of the finance department as there phone rings and simply goes down!</p> <p> </p> <p> </p>

0
Replies (3)
Netstar
Netstar's reply05 Jul 2016, 09:30
Official

Good day Iwan

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply06 Jul 2016, 11:03
Official

Good day Iwan

As per our telephonic conversation, you are going to email the documentation.

Kind regards

Denise

Netstar
Netstar's reply15 Jul 2016, 13:25
Official

Good day Mr Van Zyl

As per our telephonic conversation, I have informed you Altech Netstar is not debiting your account.

This query has been resolved.

Kid regards

Denise