MB
Mthunzi B

1 reviews | Active since Jun 2019

18 Oct 2021, 06:21

***3

I do not know if Netstar hires the wrong staff, I am sure someone is going to call me again and I need to repeat myself a million times. Clearly when I write a review clearly something is not right. Can someone with brains that work tell me how do you reimburse money on a deceased account???, isn't ovious by now that bank account of the deceased is closed by the deceased bank??? I wouldn't be fighting for my late Mother's account with Netstar if I was not an executor. If it wasn't for that person who was SUPPOSED to cancel in the first place when I called in time, this back and forth would be unnecessary. PLEASE DO NOT CALL ME SORT OUT THIS MESS, ACCOUNT ***3 CALL ME WHEN IT IS SORTED

0
Replies (1)
Netstar
Netstar's reply18 Oct 2021, 10:15
Official
Good day Mthunzi,

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Kind regards,
Netstar