HM
Harmony M

1 reviews | Active since Nov 2021

04 May 2026, 09:22

******

Day light *******. I received a call from Netstar spoke to a lady named Desiree she told me she received an instruction from my insurance to install a tracker in my car. I told them i already have a Netstar plus device on my car and she said that my device is old and due for an upgrade. I asked her who will pay for the new device she said that my insurance is already charging me for it. to my surprise they removed my paid off device and installed the very same Netstar plus device and they are now charging me for it. Netstar and Auto& General are ******.

0
Replies (1)
Netstar
Netstar's reply04 May 2026, 09:44
Official
Good day Harmony, 

 We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance. 

Kind regards,
Netstar