EF
Eugene F
1 reviews | Active since Nov 2015
01 Mar 2023, 20:29
1000 Negative stars
If I could give negative stars to Netstar I would definitely do that! Again the incorrect amount for my March debit order has been taken from my account! After many months of struggling I have come to the conclusion that every single person who has been dismissed from other companies for incompetence has found employment at Netstar! Abegail Mpahlwa being the latest in a long line behind Zanica du Toit, Johannes Martin and Denise Comeroden. How long is it going to take to get this right? How many more apologies am I going to hear? How many more phone calls and emails will I receive before this is sorted out?
I expect a call back from someone in a senior management role by tomorrow (2 March 2023).
Helpful (0)
Replies (3)0
Replies (3)Netstar's replyOfficial
02 Mar 2023, 10:08Good day
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Netstar's reply02 Mar 2023, 10:08
Official
Good day
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
EF
Eugene F's updateReviewer Update
02 Mar 2023, 11:00I want a senior manager to contact me. NOT a consultant!! Your consultants are all equally *********** and useless!
EF
Eugene F's update02 Mar 2023, 11:00
Reviewer Update
I want a senior manager to contact me. NOT a consultant!! Your consultants are all equally *********** and useless!
EF
Eugene F's updateReviewer Update
02 Mar 2023, 15:30STILL WAITING ON A COMPETENT SENIOR MANAGER TO MAKE CONTACT WITH ME!
EF
Eugene F's update02 Mar 2023, 15:30
Reviewer Update
STILL WAITING ON A COMPETENT SENIOR MANAGER TO MAKE CONTACT WITH ME!
