EF
Eugene F

1 reviews | Active since Nov 2015

01 Mar 2023, 20:29

1000 Negative stars

If I could give negative stars to Netstar I would definitely do that! Again the incorrect amount for my March debit order has been taken from my account! After many months of struggling I have come to the conclusion that every single person who has been dismissed from other companies for incompetence has found employment at Netstar! Abegail Mpahlwa being the latest in a long line behind Zanica du Toit, Johannes Martin and Denise Comeroden. How long is it going to take to get this right? How many more apologies am I going to hear? How many more phone calls and emails will I receive before this is sorted out?

I expect a call back from someone in a senior management role by tomorrow (2 March 2023).

0
Replies (3)
Netstar
Netstar's reply02 Mar 2023, 10:08
Official
Good day 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note  one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar 

EF
Eugene F's update02 Mar 2023, 11:00
Reviewer Update
I want a senior manager to contact me. NOT a consultant!! Your consultants are all equally *********** and useless!
EF
Eugene F's update02 Mar 2023, 15:30
Reviewer Update
STILL WAITING ON A COMPETENT SENIOR MANAGER TO MAKE CONTACT WITH ME!