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TM
Tshepang M

1 reviews | Active since Apr 2020

11 Aug 2022, 12:52

1 Month Wait for Non Existent Customer Service

Been waiting for a Tracking device Fitment from the 25th of July. Every time i call they advise that someone will be in contact they say the matter has been escalated however i am still waiting.

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Replies (3)
Netstar
Netstar's reply11 Aug 2022, 13:22
Official
Good day Tshepang,

Thank you for bringing this to our attention and we apologize for the delay and any for of the inconvenience caused.

We will be in contact with you for assistance.

Kind regards,
Netstar
TM
Tshepang M's update12 Aug 2022, 09:28
Reviewer Update
Just advise me on the days i have to wait again for the call, this is really appalling
Netstar
Netstar's reply16 Aug 2022, 11:28
Official
Good day Tshepang,

Thank you for your patience.

Kindly be advised that your vehicle will be attended by our technician today.

Kind regards,
Netstar