1 month trying to cancel fleet services!

Account Number - ***5

I have been trying to get hold of someone from the fleet division for over a month.

Whenever I call in, they tell me my account is a Fleet account and they cannot assist me. They don't have a direct line and cannot be transferred to them. I was told I need to email them my queries. I was given the email address ***

I emailed *** on the 4-05-2021 and received no response - I called in to follow up on the 20th and was told that the email address is incorrect and i need to email ***. I forwarded the same email to the new address given on the 20th - still no response.

Called back the next day and I was told once again that the email address is wrong and that i need to email ***. Emailed them and still no response.

On the 27-05-2021 I called in again and after much frustration I was given the so called Managing Directors email address - Busi Sibiya - No response from her either.

I cannot believe that a company this big does not have a dedicated contact number / email address for cancellations. Telephone consultants are just clueless and do not know what to do or who to refer fleet clients to.

This is a breach of my contract - all i wanted was to provide my 30 days notice of cancellation and receive confirmation of my request.

Please cancel all vehicles on the account immediately - I do not wish to deal with a company so ***********.