RI
Rezah I

1 reviews | Active since Nov 2011

09 Jun 2016, 10:59

1 month and still no answer

<p>Hi</p> <p>A month ago I logged a query regarding my "safe and Sound" tracking device. It is IT related as one of the MAJOR features is that it shows your driving behaviour. To date, I have only recived the "our IT department is working on it" email. </p> <p>Is this the type of turn around times I have look forward to when dealing with you?</p> <p>Can somebody PLEASE resolve my query.</p> <p> </p> <p>Thanks</p>

0
Replies (3)
Netstar
Netstar's reply09 Jun 2016, 11:38
Official

As per our telephonic conversation, I will investigate and I will revert back to you with feedback.

Netstar
Netstar's reply15 Jun 2016, 08:50
Official

Good day Mr Isaacs,

Kindly note I am unable to make contact with you. mI have sent you an email in relation to your query.

Kind regards

Denise

Netstar
Netstar's reply15 Jun 2016, 11:01
Official

Good day Mr Isaacs,

Thank you for replying to my email.

This query has been resolved.

Kind regards