TA
Tatum A

1 reviews | Active since Dec 2020

19 Sept 2022, 16:19

0/10 - DO NOT RECCOMEND

Cancelled this service in 2018 when I sold the car. I have made phone calls, send multiple emails through-out the years AND YET each month I still get debited. This promptly gets reversed (I send another email asking them to STOP debiting me), attaching previous communication that this account was requested to be CANCELLED. Mid-month I receive SMS's threatening to blacklist.

SORT YOUR ACCOUNTS OUT NETSTAR.

0/10 - DO NOT RECCOMEND

0
Replies (3)
Netstar
Netstar's reply19 Sept 2022, 16:25
Official
Good day Tatum 

We understand your frustrations and note your concerns. As much as we would like to continue having you as a member, we respect your decision to terminate  your contract. One of our consultants will reach out to you personally for assistance. 

Regards 
Netstar 

Best regards,

TA
Tatum A's update19 Sept 2022, 16:31
Reviewer Update
Hi Netstar,

If you respected my decision to terminate my contract, you would have actually terminated when I requested too. I am not a member and have not been since 2018.

Netstar
Netstar's reply19 Sept 2022, 17:11
Official
Good day Tatum 

As per our credit controllers they have reached out to you to further assist. Thank you for taking the time to contact us.

Regards 
Netstar 

Best regards,