PM
Pule M

1 reviews | Active since Sept 2014

12 Aug 2017, 04:24

Never Consider This web designers or hosters for business

<p>This company is a discriminatory and an unprofessional client service. I registered my domain and website under their company and they made me loose a number of business deals by disconnecting my website and emails few days after my bank rejected a debit order while awaiting clients to pay. Same day I made arrangement is the day my connection was deactivated and when I wanted to settle cash I was told that it would take 24-48 hours. Their conduct and a way of dealing with clients was irrational. A year after that I got contacted by their collection department skeleton saying I owe them for a service never granted and poor.</p> <p> </p> <p>Entrepreneurs should be very careful of Netrepreneurs, South Africans deserve better services than scornful business chancers</p>

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Replies (1)
Netrepreneurs
Netrepreneurs's reply14 Nov 2017, 15:10
Official

Dear Pmokhoadi,

It is unfortunate that you feel that way regarding our service.
We pride ourselves in being understanding and patient with our clients.

After reviewing your account, I found that your services were only suspended on the third month of non payment and after several attempts to arrange payment from you was made with no success.
Your services were then suspended and since then no payment has been received either for the months of service you received nor for the balance of the web design done as per your payment plan you opted for. Hence the handover for collection was done.

I thank you for your understanding in this matter.

Should you wish to discuss this further, please don't hesitate to call our offices.