#Zero rated

WOW to the NETFLORIST TEAM, they really know how to mess up orders, delay deliveries, and still not deliver the correct order. 2 gift order placed on 7/02/2022, to be delivered on 8/02/2022, same delivery address, only one gets delivered. I called made arrangement for delivery the next day at 10am, arrangement made with Jordan. Gift gets delivered 9/02/2022 at 11.45 without balloon. These were getwell gifts. I called the call centre and I spoke to Phuthego, and I asked to speak to a manager or a team leader, I was refused this. I also said that I will send my complaint to the CEO of Netflorist and I was told to do that. Managers and Team leaders don't take calls or return calls because of the frustration that customers will vent on them and they don't care that the Owner of the Business will know of their poor service.