YOU HAVE LOST ME AS A CUSTOMER

Very poor customer service.

ordered for someone and specifically selected today's date for delivery. The driver got there (if they were at the right place) and called the person and they didnt answer so they called me to request an alternative number. I told them there is no alternative number but I will call the person myself to tell them to go outside to the driver. When the person got outside, the driver was gone. Called Netflorist, i was told the driver is gone and can not come back because the person did not pick up. i told them im getting the person to go outside and if the driver was at the right address he would have also rang the bell to have someone open the door. All i got told was i am sorry. they will come back tomorrow. I told them the person will not be there tomorrow. I was told sorry.

If this is how they make their deliveries then sorry they are now loosing a customer. I know of places who when they deliver, if they cant get hold of you the knock on the door or call a few times more.