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Anzelle R

1 reviews | Active since Nov 2019

12 Nov 2019, 15:17

Wrong order still not Rectified-Extremely Disappointed

I order a lot at Netflorist and never have I had such bad service.I placed an order for my BF Birthday to be delivered on Friday 08/11/2019 to get a call it will be delivered Saturday, Saturday 09/11/2019 they phoned again and said it will be delivered Monday but sent a gift for inconvenience caused....which I appreciated. Monday came and order was delivered at my BF...I ordered him Happy socks...but Instead he got the wrong order????i have sent email still no feedback as well as called and no answer!!!!!! So not only once but 3 times for one order!!!!This makes me never want to order with them again!!!! Extremely unprofessional:-(...still no feedback or rectifying the right gift...the card even says socks and he didn’t get the gift he mentioned he wanted a few weeks bac****!

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Replies (1)
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Anzelle R's update14 Nov 2019, 11:23
Reviewer Update
I just want to Thank Netflorist for Delivering the right gift eventually and making my Bf Birthday worth it.....I dealt with a Lady Named Candice on my online profile on the 13/11/2019 and today 14/11/2019 the right gift was finally Delivered. Thank you so much for the great Service Candice.