Worst service from NetFlorist

<p>I placed an order on Thursday 15 December at about 08:00 the morning. I asked for sameday delivery, which i paid R65 for. Then i was told that the company was closing at 13:00 due to it being a long weekend, so i phoned NetFlorist to ask them if they can delivery before 13:00 which they couldnt, so i asked that they delivery Monday Morning, and i was told it will go out with the first batch on Monday 19 December. I made a note when i placed my order that the company closes at 15:30 in the afternoon. So today (Monday 19 December) i phoned at 12:38 and i was told the parcel wil be delivered anytime now. Then i phoned again at 14:30 as the parcel was not delivered yet, And then i was told that the parcel only went out of the warehouse with the second batch, which was after 14:00 and i was advised the parcel wont be delivered before 17:30 the evening. So i am sitting here wondering, why i was **** to twice and why i had to pay R65 delivery if they couldnt even deliver on time, and i would also love to know how many Absa Banks are open at 17:30 in the afternoon?? This is seriously the worse service i have ever experienced, and i am so angry that i was **** to twice about my delivery. I really dont know what is the point of placing an order if they are only going to delivery the damn evening. I will certainly never use them again, and seeing as our business uses them quite frequently, i will aslo be taking away that business as well and take it to another company that doesnt lie to a person and try and make deliveries to a BUSINESS in the evenings. I just hope i will be receiving my money back within 5 to 7 working days as promised now.</p>