Worst service ever received! Pathetic...

Please check your facebook page for my comment in detail. I ordered on the 28th of January a Valentine's day gift for my wife. In short. I ordered from Nedbank Geenbacks online store. The order was supposed to be delivered yesterday. I have phoned the call centre multiple times, spoken to many *********** call centre agents. Wasted about 90 minutes of airtime. I have still not received my order. The Netflorist managers apparently are too busy in meetings/doing actual deliveries? to speak to me. So I have a service that I paid for 2 weeks ago, have not received anything, have no valentines day gift for my wife. Netflorist is by far the worst service provider that I have ever dealt with. I will ensure that everyone I know including Nedbank who is partnering with Netflorist will know this.