Worst service ever - After almost 6 months I am still waiting.

Worst service I had ever experienced in my life. I ordered flowers with a card for my fiancé, I paid for the gift and stipulated the delivery address, but I am still waiting on the delivery.

This order was placed on the 5th of March and paid via credit card, and to date nothing was delivered. I phoned the call centre countless times to get my money back, but all to no avail.

I would not recommend these service to ANYBODY. In my opinion NetFlorist only wants your money and once they have it, you mean nothing to them.

I always wondered how much money NetFlorist spends on radio adverts, but now I know why it does not bother the company, since they get money for free from customers like me.

I would have given “0-stars” since I did not receive ANY service, bit there is not an option for that. Ironically the email address for problems is “***”, but they do not care at all...