vS
vernon S

1 reviews | Active since May 2015

20 May 2015, 11:26

worst service

I purchased a pitts special flight voucher off the netflorist site. On the 8th of April i phoned to make the booking for the flight. I then emailed through the list of dates as requested. I heard nothing back from them. A week went passed i phoned again and after waiting 15minutes on their answering machine i spoke to a real person. explained the issue and got the \it will be sorted out"answer. another week went by and still no reply. This happened another 2 times. After more than a month of 5 follow up calls and countless followup emails and getting absolutely NO replies from netflorist i decided to directly contact the people who do the flights. Explained the situation and in 5 minutes i had booked my flight.<br> <br> Netflorist continued to blame the flight company for never getting back to them but obviously they just didn't follow up because when i contacted the flight company directly it was 5minutes and i had done what netflorist couldn't do in a month.<br> <br> Netflorist's service is the absolute worst i have ever experienced. Even worse than GAME...."""

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