Worst Mother's Day ever....thanks Netflorist!

I had purchased a set of personalised magnets for Mother's Day. The items were are incorrectly scaled. I had called everyday for a week to have this corrected as I needed this for Mother's Day gifts. I was told that they could not rectify the error as the "personalisation team" was closed since Friday. They could only refund me for 50% of my purchase without delivery, even though this was their error. I was then given a R150 voucher as a concession for the error, which is ridiculous since the delivery is R89. Worst service I have ever received and after all the calls and emails I have yet to have this resolved.