Worse service and commitment ever

They claim they can deliver the order in the same day. But this is what happened to me:<br> <br> 1. 5/4 <br> 12:20, the online tracking system shows my order is on the way<br> 14:30, I receive an email from Netflorist, \Your order just left the hub"- which means the online system is unreliable(I have check with call centre"