Work on your delivery times and being truthful.

Email from Netflorist: Order number (***) was signed for by XYZ (today, 16 Aug 2023), at 09:36. So, they’re bound to be thinking of you!

Although it arrived within the specified time of 7am to 7pm, it's a blatant lie that it arrived at 9:37am. This order came after 5pm in the afternoon.